Tuesday, August 12, 2003

Is Convergys Pulling a Fast One?
Per reader Sam: The Salt Lake Tribune is reporting "Convergys Corp. a week ago confirmed plans to move at least 100 technical support jobs at its Taylorsville call center to an overseas center." Taylorsville is in Utah just to keep it in perspective. What does this mean for keeping jobs here in Cincinnati? The jobs going overseas are mostly professional jobs. What kind of jobs are they planning on adding downtown? Only call center jobs? I am sure people will be happy to get any job they can get, but that will not add as much to our tax base if they are only hourly jobs, with significant pay limits. Call center's in downtowns are difficult to keep staffed. The costs of getting downtown and working downtown are often prohibitive for lower level jobs, which make up the bulk of call center staffs. It sounds as if Convergys’s promise to increase the number of employees downtown will not create new jobs, it will just be a transfer of staff from the Norwood Convergys call center. Who's the sucker now? (We are, We are)

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